Google now showing competitor ads on local business profiles

Google now showing competitor ads on local business profiles

Google has been slowly ramping local search monetization over time. It introduced local search ads in early 2017, which put ads in local packs, and began putting ads in local Knowledge Panels roughy two years ago. Now, the company is starting to show competitor ads in local business profiles.

A ‘Local Campaign’ placement. Part of Local Campaigns, the ads are designed to drive visits to local businesses and retail locations. These fully automated units run across Google properties, including search, Maps, GDN and YouTube.

Ben Fisher first noticed this development last week. Here’s his smartphone screengrab:

fielded a survey to business owners, which some agencies also received, asking about potential future features and capabilities for GMB. This was a test and most of these things probably won’t materialize. However, one of the proposed items was “get leads from competitor profiles.”

The ad unit above is not that proposed feature but is consistent with its spirit. Much of local SEO reaction and conversation that follows Fisher’s original Tweet is critical of the move.

People I’ve spoken to about this in the local SEO community feel generally that Google shouldn’t be putting ads for direct competitors on business profiles. Further, some argue it may also be confusing to consumers looking for specific businesses.

Why we should care. There’s a sense that the GMB profile is “owned” by the business. However that’s not correct; it’s Google’s property, just a Facebook owns and controls local Facebook Pages. This is something that businesses should be sober about. However, Google must also be mindful of too-aggressive monetization of local. Some SEOs are saying this is such an example.

It’s probably better that businesses can’t pay to remove these ads because that would be perceived as a form of “extortion,” something Yelp has been accused of — it’s advertisers don’t have competitor ads on their profiles.



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